Welcome to The New Black Cleaning

Trusted cleaning professionals making premises sparkle.

About

The New Black Cleaning is an enthusiastic team of cleaners, who believe in delivering a service that creates a vibrant and inviting place for people to go about their day.

Our mission is to provide a cleaning that meets your needs and we seed to exceed your expectations. We work with strong ethics integrity and honesty to give you the best cleaning experience and ensuring the highest quality standards in our services.

We seek continuous improvement in our processes and innovative solutions to provide the best experience for our customers, partners and employees.

Give your property the transformative clean it deserves, book your complimentary quote here.

How Can We Help?

COMMERCIAL CLEANING SERVICES

Make a great first impression. Potential customers equate your office cleanliness with the level of service. Sparkling floor and clean windows might actually help make a sale, it shows that the small details matter.

The New Black Cleaning Company provides peace of mind for owners and managers, ensuring the health and well being of all staff. A clean and hygienic workplace allows the team to be more productive and to focus on what is important.

We understand that is no two businesses are the same therefore we provide a comprehensive, fully tailored cleaning solution for every commercial client we serve. Our services are suitable for buildings of all sizes, and our team fully understand the regulatory environment of strata managed buildings.

Remember, a sparkling office is a marketing tool that will grow your business and your reputation.

END OF LEASE

Moving house is stressful enough without the added pressure of a time-consuming end of lease clean, when all you really want to do is move into your new home.

The New Black Cleaning Company will take the pressure out of the bond cleaning process with a high-quality – attention to detail – one off clean. Save yourself effort, time, mental energy, and rest. We will make sure your property is thoroughly clean.

We have a complete checklist that meets the leasing agent specifications guaranteeing your bond back and your high satisfaction.

RESIDENTIAL

If home cleaning is a chore for you, WE CALL IT A LABOUR OF LOVE! Nothing you want to be cleaned is too much to ask of us.

The New Black Cleaning Company can assist with all home duties such as washing, ironing, changing bed-linen, scrubbing kitchens and bathrooms, cleaning the oven, refrigerator and freezer, mopping floors, washing windows … you name it, we can clean it.

Come home at the end of your work day to a sparkling clean and fresh home.

AIRBNB

The New Black Cleaning Company’s AirBNB clean is a deeper clean; ensuring bathrooms are not only spotless, but 100% germ-free and smelling fresh and fragrant.

When you invite paying guests into your home, your reputation depends on 5-star customer reviews. Provide your guests the best experience with an amazing sparkling place.

REAL ESTATE

Professional cleaning is a way to increase the property value. A clean-looking home will sell faster on the market buyers will take notice of how welcoming your property is.

The NEW BLACK CLEANING will make the house their home. People looking for a new place to live expect living in a space organized, decluttered, and most importantly, CLEAN. Having the place professionally cleaned will meet the expectations of your potential buyers.

We have the perfect checklist to make the thorough clean. With a home professionally cleaned, you’ll save a lot of time, money, and energy.

POST CONSTRUCTION

The New Black Cleaning Company provides a comprehensive, high-quality cleaning solution for all types of building and construction projects. Our extensive private and commercial cleaning experience includes removal of building waste. We specialise in builders cleans including OH&S regulations.

STEAM CARPET

The New Black Cleaning Company uses non-toxic products that will protect your carpets and your health, leaving your carpet refresh, renew and fragrant.

The steam carpet cleaning machine is safe, effective, and eco-friendly. We don’t just get out stains, grit and grime — we also remove hidden pollutants and allergens.

A professional steam carpet cleaning will increase the life and appearance of your home or office.

WINDOWS

A clean window can transform your place, making them light, bright and good for the soul.

Freshly cleaned windows promote the image of a well-maintained home and create a breezy, spacious look for interior spaces.

The New Black Cleaning improves the look of your home or business.

Using the right chemicals and tested methods, we can offer the most advanced window cleaning techniques, ensuring windows sparkle and shine.

Remember, hiring a professional company for window services can prevent damage to your windows or personal injury.

OVEN

We understand that scrubbing a greasy oven is officially the most hated chore.

So why not sit back, and let us handle the hard work

Our Oven clean process removes all grease, fat and burnt on food whilst fully protecting the enamel surface of your appliance.

OUR PRICES

Our cleaning services can be customized as needed, in order to get the best value for your money.

The perfect cleaning suitable for your needs. To guarantee your 100% satisfaction

The prices are the usual estimative cost. The cost of your cleaning depends on a number of variables like: number of rooms, square footage and the type of service.

For a preciseness cleaning estimate, we need to know more about your needs.

Contact us for a free estimate. (Colocar link que leva lá para baixo no email para contato) With The New Black Cleaning Company there are no contracts or hidden fees.

The New Black Cleaning Company - Prices

OUR 3 STEP BOOKING PROCESS

Follow our simple 3-step process to schedule your clean. Once you’ve booked your appointment, you’ll receive a confirmation email from us.
STEP 01

Choose your service

STEP 02

Select your clean date

STEP 03

Confirm & pay

POPULAR CLEANINGS

top sale

COMMERCIAL
CLEANING

  1. All furniture dusted
  2. Mirrors cleaned
  3. Floors vacuumed and mopped
  4. Bathroom scrubbed and cleaned
  5. Cupboard fronts wiped cleaned
  6. Stove top cleaned
  7. Exterior of appliances wiped
  8. Rubbish removed
top sale

END OF LEASE
HOUSE 3 BEDROOMS

  1. All furniture dusted
  2. Mirrors cleaned
  3. Floors vacuumed and mopped
  4. Bathroom scrubbed and cleaned
  5. Cupboard fronts wiped cleaned
  6. Skirting board wiped clean
  7. Interior of oven
  8. Interior of cupboard, benches, drawers
top sale

RESIDENTIAL CLEANING
3 BEDS + 2 BATHS

  1. All furniture dusted
  2. Mirrors cleaned
  3. Floors vacuumed and mopped
  4. Bathroom scrubbed and cleaned
  5. Cupboard fronts wiped cleaned
  6. Skirting board wiped clean
  7. Interior of oven
  8. Interior of cupboard, benches, drawers

*The prices are the usual estimative cost. The cost of your cleaning depends on a number of variables like: number of rooms, square footage and the type of service. For a preciseness cleaning estimate, we need to know more about your needs. Contact us for a free estimate. Checks our brochure prices.


Professional cleaners you’ll save you a lot of time, money, and energy.

BOOK ONLINE WITH EASE
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Our Mission

Provide a cleaning that meets your needs and we seed to exceed your expectations by offering the best solutions in cleaning. And guarantee the full satisfaction of our customers, in an ethical, honest and transparent way.

Our Vision

We see cleanliness as the foundation for cultivating communities with happy, inspired and creative people. Engaging our professional cleaning services ensures that everyone who comes and goes from your space will do so comfortably and safely while going about their day-to-day activities.

Our Plan

The new black cleaning’s intention is to provide you with an amazing experience of our cleaning services, and to enjoy a long-term working relationship which is satisfying to both parts. Constantly seeking improvement in our processes and innovative solutions in order to provide the best for our customers, partners and employees.

Our Care

To deliver an exceptional cleaning service that the local community can trust. Promote the professional development of our employees. We work with principles of equal opportunity, non-discrimination and anti-harassment.

F.A.Q

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  • What is End of Lease Cleaning?

    An end of lease cleaning means you will get your rented property a deep and thorough cleaning from top to bottom including toilet, bathroom, oven and stove tops paying extra attention to every detail. So, it’ll be representable to the next tenant and helpful in getting back your bond money back.

  • If a tenant doesn’t leave the property in a clean and presentable condition then he can lose his deposit money. The property manager or landlord can keep your money in the name of cleaning costs he has to pay. Our End of Lease Cleaning Services will guarantee your bond money back.

  • Yes, with our professional cleaning your bond back is 100% guaranteed! Our cleaning checklist includes everything as per the terms and conditions of the landlord and we work in the same prospect and hence make sure that you get the entire bond amount back.

  • After your booking has been confirmed, you will receive a confirmation email. This email will contain a summary of your booking that shows the date and time of arrival. This will indicate when you should expect the cleaner. Please note there may be an arrival window, and the team will arrive between these times and then start cleaning.

  • It is not necessary but it is all up to you. Usually, most of our customers aren’t home when we arrive. In a majority of these cases, our insured cleaners professionals are provided with a spare key or garage code.

  • Yes. Our office regularly runs reports on the keys in which the cleaners have in their possession. Alternatively, you can get a key safe from any general hardware store for your property and provide us with the code. This is a very common practice with our customers. We therefore highly recommend key safes or something similar to provide remote access.

  • We supply all equipment and chemicals. However, if you would like a particular product or equipment used in your home you are more than welcome to leave it out for the cleaner. All of our cleaners are advised to disinfect and change all clothes and sponges in between services and they are to use different clothes for bathrooms, kitchens and common areas.

  • Generally, exit cleaning takes 3 to 10 hours. It depends on the size and condition of the property. As Bond back depends upon the cleaning then we always require extra time to offer a thorough professional cleaning. End of lease cleaning is way more different than regular cleaning. At the end of tenancy cleaning, one has to follow a deadline to guarantee you are completely satisfied.

  • Unfortunately no, the service is not included. We provide carpet and upholstery cleaning with an additional cost.

  • Unfortunately no. We provide complete interior and exterior window cleaning with an additional cost.

  • For best results, we will require the electricity on so please remember not to disconnect until we have performed the clean.

  • You can reschedule your service either online or over the phone. All cancellations must be made 1 business day before the service is to take place. If a cancellation is made within 1 business day, it may incur a fee which covers the cleaner’s loss of wages. If we can cover the cleaner’s time through re-allocating work we will and waive this fee, but on occasion the fee must be charged.

  • You can cancel your service at any given time, either online or over the phone. We have no lock-in contracts that you need to worry about. All cancellations must be made 1 business day before the service is to take place. If a cancellation is made within 1 business day, it may incur a fee which covers the cleaner’s loss of wages. If we can cover the cleaner’s time through re-allocating work we will and waive this fee, but on occasion the fee must be charged.

  • We appreciate all feedback we get, whether it’s positive or negative. If you are not satisfied with your service, please email(link que vai para o contato em baixo do site) us with details regarding what might have been an issue and include all relevant photos. And we’ll come back and offer a re-clean free of cost. Our goal is to be supportive and productive in finding solutions and resolutions to issues and concerns. We respond rapidly.

  • You can contact the office via phone, txt or email. Our office hours are 9am – 5pm.

    Phone: 1300 798 490

    Txt Message: 0434 705 228

    Email: contact.thenewblackcleaning@gmail.com

  • Yes, all of our cleaners are required to submit all checks before they commence any work. Our cleaners have passed an interview with us. This is where we run through all of our guidelines and procedures. All of our cleaners must have an extensive cleaning history to be able to work for us.

  • We work on Saturdays as usual. We do not operate on Sundays.

  • We only focus on interior work. We do, however, exterior window and balcony service that is available as an added extra.

  • You can make the payment via a credit/debit card on the invoice. You can also pay in cash or cash once the job is done.

  • Our team of cleaners is fully insured, vetted and experienced. But, if anything accidentally is broken then we’ll pay for that or offer repair if required. It’ll be free of cost. Our goal is to be supportive and productive in finding solutions and resolutions to issues and concerns. We respond rapidly.

  • Our billing department may be able to work out an invoice for your company, but please know that our general payment process is via a credit/debit card on file. Currently we are registered for TAC claims (provided they can bill out to us) and NDIS clients. If we haven’t answered your question here, please contact us for more information about our cleaning services.

  • The New Black Cleaning bring to your office our most passionate, well-trained professionals with experience of over 10,000 cleans! Our people are focused, motivated and on a mission to take care of you and all your commercial cleaning requirements. Our service is of the highest quality, our reputation is impeccable. With our strong work ethics The New Black Cleaning guarantee to give you the best cleaning experience you could wish for. • We provide customized high-quality services for all business types and sizes. • We offer competitive pricing and free estimates. • We only hire staff who we believe will adhere to our high standards and fit our brand. • We are available to serve you 365 days a year, 24 hours a day, seven days a week, including emergency services.

  • We provide a proficient and thorough clean across every area, so the health and wellbeing of your people are never compromised. Delivering a service that creates a vibrant and inviting place for your people. The New Black Cleaning is experienced in cleaning offices, warehouses, childcare centers, gyms, churches, universities, restaurants, hotels, movie theatres, clubs, entertainment centres, and other commercial businesses. Checklist cleaning at the brochure(link para brochura).

  • You can reschedule your service either online or over the phone. All cancellations must be made 1 business day before the service is to take place. If a cancellation is made within 1 business day, it may incur a fee which covers the cleaner’s loss of wages. If we can cover the cleaner’s time through re-allocating work we will and waive this fee, but on occasion the fee must be charged

  • You can cancel your service at any given time, either online or over the phone. We have no lock-in contracts that you need to worry about. All cancellations must be made 1 business day before the service is to take place. If a cancellation is made within 1 business day, it may incur a fee which covers the cleaner’s loss of wages. If we can cover the cleaner’s time through re-allocating work we will and waive this fee, but on occasion the fee must be charged.

  • We are happy to schedule a free estimate at your convenience. Please call us at Phone: 1300 798 490 or Txt Message: 0434 705 22 You can also fill out our simple online request form here(colocar link para o contato no final).

  • No. We offer flexible one-time services, periodic cleanings and/or regular, ongoing maintenance services.

  • We strive to maintain long-term relationships, but we understand there may be certain circumstances where that is not possible. In that case, a customer may elect to cancel their contract with 30 days written notice for any cause and without penalty.

  • Absolutely. We are fully insured and bonded.

    We carry:

    • General liability insurance

    • Liability umbrella policy

    • Worker’s compensation insurance

    • Auto insurance

    • Janitorial bond insurance for breakage or proven theft

  • You can contact the office via phone, txt or email. Our office hours are 9am – 5pm.

    Phone: 1300 798 490

    Txt Message: 0434 705 228

    Email: contact.thenewblackcleaning@gmail.com

  • No. We can clean before or after business hours, or any time you prefer. Our cleaning services and schedules are tailored to meet your specific needs. Most of our customers aren’t home when we arrive. In a majority of these cases, our insured cleaners professionals are provided with a spare key or garage code.

  • Each contract is priced differently. We will arrange a time and date which suits you better to know your place and after that we are able to develop a formal quote. The cleaning proposal includes important information about us and will include a full breakdown of the price.

  • The moment that you hire us, our staff will ask for you to provide the billing information that we need and to sign a Maintenance Agreement.

  • If you are a restaurant, we are not trained to clean the kitchen equipment. Other than that, we can do anything.

Let's Talk

Location:

Melbourne

Sydney

Contact

Call us: 1300 798 490

Message us: 0434 705 228

Email: hello@thenewblackcleaning.com.au

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